Galaxy Pharma we are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use, share, and protect that information, and your rights regarding your personal data. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information We may collect and process the following personal information when you interact with our website or services:
- Contact Information: Name, email address, phone number, mailing address.
1.2 Non-Personal Information We also collect non-personal information, which may include:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Information about how you interact with our website, such as pages visited, time spent, and referral sources.
- Cookies and Tracking Technologies: Information collected through cookies and other tracking mechanisms to enhance user experience and website performance.
2. How We Use Your Information
2.1 Service Provision We use your personal information to:
- Facilitate transactions and provide the products or services you request.
- Process payments and manage billing.
- Respond to your inquiries and provide customer support.
2.2 Marketing and Communication with your consent, we may use your contact information to:
- Send you promotional offers, newsletters, and updates about our products and services.
- Inform you about special events, surveys, and company news.
2.3 Legal and Compliance We may use your information to comply with legal obligations, such as responding to regulatory inquiries or enforcing our terms of service.
2.4 Business Operations We use non-personal information to:
- Improve our website’s functionality and user experience.
- Conduct data analysis, research, and reporting.
- Monitor and prevent fraud, abuse, or other harmful activities.
3. Sharing of Information
3.1 Third-Party Service Providers We may share your information with trusted third-party service providers who assist us in operating our website, processing transactions, or providing other business services. These providers are contractually obligated to safeguard your information and use it only for the purposes specified by us.
3.2 Legal Requirements We may disclose your information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect our rights, enforce our policies, or protect others’ rights, property, or safety.
3.3 Business Transfers in the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the acquiring entity.
4. Data Security
We implement a variety of technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
5.1 Access and Correction You have the right to access and correct your personal information at any time. If you need assistance, please contact us using the information provided below.
5.2 Data Portability Where applicable, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect non-personal information and enhance your experience on our website. You can control the use of cookies through your browser settings; however, disabling cookies may affect the functionality of our site.
7. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including those with different data protection standards. We ensure that appropriate safeguards are in place to protect your information during such transfers.
8. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Galaxy Pharma: Company Address Address: Plot no. FD. 35-36-A7, National Industrial Park, Korangi Creek, Karachi, Pakistan 75500
Email Address: [email protected]
Phone Number: +92-21-3514811-2